Frequently Asked Questions

Shipping and tracking
Orders ship within 24 hours (excluding weekends and U.S. holidays).

If your USPS tracking says delivered but you haven’t received your order, don’t worry—this happens sometimes. Packages usually show up within a day or two. If it still hasn’t arrived after 48 hours, just reach out and we're happy to help.

Do you offer expedited shipping?
Yes! You can upgrade to Priority or Express shipping at checkout.

Returns, cancellations and damages
Because orders ship quickly, we can’t cancel an order once it's placed, but you’re welcome to return your order within 14 days of delivery. Items must be in like-new condition, and buyer covers return shipping. If your order arrives damaged, just send us a photo and we’ll replace it right away at no cost to you.

Wholesale
If you’re a retailer, you can shop Twinkltoast on Faire using this link:
👉 twinkltoast.faire.com
You can also order wholesale directly from us, just send us a message and we’ll help you get started.

But I was looking for...
Looking for a product or design you don't see here? Let us know! We love hearing new ideas and suggestions.